Introduction This Privacy Policy describes how and its affiliates (collectively ” siddhivinayakskinexpert, we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website https://siddhivinayakskinexpert.in (hereinafter referred to as Platform).Please note that you may be able to browse certain sections of the Platform withoutregistering with us.We do not offer any product/service under this Platform outside Indiaand your personal data will primarily be stored and processed in India. By visiting thisPlatform, providing your information or availing any product/service offered on thePlatform, you expressly agree to be bound by the terms and conditions of this PrivacyPolicy, the Terms of Use and the applicable service/product terms and conditions, andagree to be governed by the laws of India including but not limited to the laws applicableto data protection and privacy. If you do not agree please do not use or access ourPlatform.Collection-We collect your personal data when you use our Platform, servicesor otherwise interact with us during the course of our relationship.and relatedinformation provided from time to time. Some of the information that we may collectincludes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address,telephone/mobile number, email IDand/or any such information shared as proof ofidentity or address. Some of the sensitive personal data may be collected with yourconsent, such as your bank account or credit or debit card or other payment instrumentinformation or biometric information such as your facial features or physiologicalinformation (in order to enable use of certain features when opted for, available on thePlatform) etc all of the above being in accordance with applicable law(s) You alwayshave the option to not provide information, by choosing not to use a particular service orfeature on the Platform.

We may track your behaviour, preferences, and otherinformation that you choose to provide on our Platform. This information is compiled andanalysed on an aggregated basis. We will also collect your information related to yourtransactions on Platform and such third-party business partner platforms. When such athird-party business partner collects your personal data directly from you, you will begoverned by their privacy policies. We shall not be responsible for the thirdpartybusiness partner’s privacy practices or the content of their privacy policies, and werequest you to read their privacy policies prior to disclosing any information. If youreceive an email, a call from a person/association claiming to be seeking any personaldata like debit/credit card PIN, net-banking or mobile banking password, we request youto never provide such information. If you have already revealed such information, reportit immediately to an appropriate law enforcement agency.Usage- We use personal datato provide the services you request. To the extent we use your personal data to marketto you, we will provide you the ability to opt-out of such uses. We use your personal datato assist sellers and business partners 1 in handling and fulfilling orders; enhancingcustomer experience; to resolve disputes; troubleshoot problems; inform you aboutonline and offline offers, products, services, and updates; customise your experience;detect and protect us against error, fraud and other criminal activity; enforce our termsand conditions; conduct marketing research, analysis and surveys; and as otherwisedescribed to you at the time of collection of information. You understand that youraccess to these products/services may be affected in the event permission is notprovided to us.Sharing- We may share your personal data internally within our groupentities, our other corporate entities, and affiliates to provide you access to the servicesand products offered by them. These entities and affiliates may market to you as aresult of such sharing unless you explicitly opt-out. We may disclose personal data tothird parties such as sellers, business partners, third party service providers includinglogistics partners, prepaid payment instrument issuers, third-party reward programs andother payment opted by you.

These disclosure may be required for us to provide youaccess to our services and products offered to you, to comply with our legal obligations,to enforce our user agreement, to facilitate our marketing and advertising activities, toprevent, detect, mitigate, and investigate fraudulent or illegal activities related to ourservices. We may disclose personal and sensitive personal data to governmentagencies or other authorised law enforcement agencies if required to do so by law or inthe good faith belief that such disclosure is reasonably necessary to respond tosubpoenas, court orders, or other legal process. We may disclose personal data to lawenforcement offices, third party rights owners, or others in the good faith belief that suchdisclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy;respond to claims that an advertisement, posting or other content violates the rights of athird party; or protect the rights, property or personal safety of our users or the generalpublic.Security Precautions- To protect your personal data from unauthorised access ordisclosure, loss or misuse we adopt reasonable security practices and procedures.Once your information is in our possession or whenever you access your accountinformation, we adhere to our security guidelines to protect it against unauthorisedaccess and offer the use of a secure server. However, the transmission of information isnot completely secure for reasons beyond our control. By using the Platform, the usersaccept the security implications of data transmission over the internet and the WorldWide Web which cannot always be guaranteed as completely secure, and therefore,there would always remain certain inherent risks regarding use of the Platform. Usersare responsible for ensuring the protection of login and password records for theiraccount.Data Deletion and Retention- You have an option to delete your account byvisiting your profile and settings on our Platform , this action would result in you losingall information related to your account. You may also write to us at the contactinformation provided below to assist you with these requests.

We may in event of anypending grievance, claims, pending shipments or any other services we may refuse ordelay deletion of the account. Once the account is deleted, you will lose access to theaccount. We retain your personal data information for a period no longer than isrequired for the purpose for which it was collected or as required under any applicablelaw. However, we may retain data related to 2 you if we believe it may be necessary toprevent fraud or future abuse or for other legitimate purposes. We may continue toretain your data in anonymised form for analytical and research purposes.Your Rights-You may access, rectify, and update your personal data directly through thefunctionalities provided on the Platform. Consent- By visiting our Platform or byproviding your information, you consent to the collection, use, storage, disclosure andotherwise processing of your information on the Platform in accordance with this PrivacyPolicy. If you disclose to us any personal data relating to other people, you representthat you have the authority to do so and permit us to use the information in accordancewith this Privacy Policy. You, while providing your personal data over the Platform or anypartner platforms or establishments, consent to us (including our other corporateentities, affiliates, lending partners, technology partners, marketing channels, businesspartners and other third parties) to contact you through SMS, instant messaging apps,call and/or e-mail for the purposes specified in this Privacy Policy.

You have an option towithdraw your consent that you have already provided by writing to the GrievanceOfficer at the contact information provided below. Please mention “Withdrawal ofconsent for processing personal data” in your subject line of your communication. Wemay verify such requests before acting on our request. However, please note that yourwithdrawal of consent will not be retrospective and will be in accordance with the Termsof Use, this Privacy Policy, and applicable laws. In the event you withdraw consent givento us under this Privacy Policy, we reserve the right to restrict or deny the provision ofour services for which we consider such information to be necessary. Changes to thisPrivacy Policy- Please check our Privacy Policy periodically for changes. We mayupdate this Privacy Policy to reflect changes to our information practices. We may alert /notify you about the significant changes to the Privacy Policy, in the manner as may berequired under applicable laws